Title: Microsoft’s Generative AI Solutions Making a Real Impact in Healthcare
Just over a year ago, the healthcare industry was energized by the debut of generative AI and the promise this new technology held for delivering real-world outcomes that positively impact clinicians, patients, health systems, and the broader health and life sciences ecosystem. Since then, it has been a catalyst for the development of new use cases, opening possibilities for an entirely new era of innovation — and this shows no signs of slowing down. We continue to see AI adoption within healthcare grow, with 79% of healthcare organizations reporting that they’re currently using AI technology, according to a Microsoft-commissioned study through IDC. AI also has a demonstrable business value, with healthcare organizations realizing a return on their AI investments within 14 months, along with an average return of $3.20 for every $1 they invest in AI.
Working alongside healthcare organizations, Microsoft is making the promise of AI real by empowering the industry to tackle its biggest challenges and create a real difference in the lives of clinicians and patients. At the 2024 HIMSS Global Health Conference & Exhibition, providers are adopting generative AI solutions and showcasing the impact the technology is making.
Stanford Medicine and Microsoft announced the enterprise-wide deployment of Nuance Dragon Ambient eXperience Copilot (DAX Copilot), providing conversational, ambient, and generative AI to Stanford Medicine’s clinicians. This deployment aligns with Stanford Medicine’s mission to alleviate physician burnout and enhance patient care by streamlining administrative tasks. Stanford Medicine’s commitment to innovation, coupled with DAX Copilot’s ability to automate clinical documentation, has led to significant improvements in efficiency and patient-focused care.
WellSpan Health also announced its widespread adoption of DAX Copilot, enhancing patient-physician interactions during exam room and telehealth visits. Leveraging generative AI, DAX Copilot automates clinical note drafting, allowing physicians to focus entirely on patients without the distraction of manual documentation. Surveys indicate high satisfaction among physicians and patients, with DAX significantly improving the quality of interactions and reducing documentation burdens.
Providence and Microsoft have announced a strategic collaboration aimed at accelerating AI innovation in healthcare. Leveraging Microsoft Cloud for Healthcare and Azure as a standard platform, the collaboration focuses on delivering AI-powered applications to improve interoperability, generate clinical insights, and enhance care delivery.
Microsoft is also reinforcing its commitment to Responsible AI by joining a consortium of healthcare leaders to form the Trustworthy & Responsible AI Network (TRAIN). This network aims to operationalize responsible AI principles to improve the quality, safety, and trustworthiness of AI in health.
In addition, Microsoft’s partner ecosystem is driving innovation in healthcare, with collaborations such as Cognizant leveraging Microsoft Azure OpenAI Service and Semantic Kernel to provide access to generative AI within the TriZetto user interface.
These developments highlight the exciting times in healthcare innovation, with Microsoft’s generative AI solutions making a meaningful impact in the lives of clinicians and patients. The company looks forward to continuing to lead in fostering innovation with AI technologies that contribute to better experiences and outcomes in healthcare.